Over the last decade, the service sector has become the biggest and fastest-growing business sector in the world. This is part has been aided by the Internet.
For the first time ever, services now employ most people worldwide. In order for this growth to continue, services should become more widely and easily available and should also yield higher productivity.
The clever use of information technology and the Internet can significantly help to achieve these goals. Various companies and research institutes have started to explore different aspects of the service sector to determine which services can be managed through IT and the Internet, and, being combined, lends themselves into value-added services. This new and elaborate vision for next-generation services provided via the Internet is known as the Internet of Services.
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